Terms of Service
Last updated: 10 November 2026
These terms apply to our website and to every service we provide. Each project also has a written quote or proposal. If the quote and these terms differ, the quote wins for that project.
Our services
We build websites, manage social media, set up AI assistants for chat, WhatsApp and phone, manage Google Business Profiles, offer business management support and build custom solutions. The exact scope, price and delivery time of each project are in its quote.
Quotes and prices
- Prices on our website are in US dollars and are starting prices. Items marked “from” depend on the size of the work.
- A quote is valid for 30 days unless it says otherwise.
- Third-party costs, such as domain names, paid tools or usage above the limits in your plan, are listed in the quote or agreed with you before we spend them.
Trials
Free trials are offered as described on our website, such as a homepage preview, a limited AI assistant trial or sample posts. A trial does not commit you to buy. Trial work may not be used publicly until it is paid for.
Payment
- Payments are made through secure online invoices, by card.
- Websites: 50% to start and 50% at launch, unless the quote says otherwise.
- Monthly plans are paid in advance each month.
- If a payment is more than 14 days late, we may pause the service until it is paid.
Cancelling
- Monthly plans have no long contract. You can cancel at any time with 30 days’ notice by email.
- Setup fees cover work already started and are not refundable once work begins.
- If we cannot deliver what the quote promises, we will refund the part of the payment for the work not delivered.
Your responsibilities
- Give us accurate information and the content and access we need, on time.
- Make sure you have the rights to the text, images, logos and other content you give us.
- Use our services lawfully, and follow the rules of the platforms we connect to.
- Review the information your AI assistant gives customers, such as prices and opening hours, and tell us when it changes.
Ownership
- Your domain, your accounts, your content and your customer data are always yours.
- Once a project is paid in full, you own the website design and content we made for you.
- We keep ownership of our general tools, templates, code libraries and know-how, and you receive the right to use them as part of your project.
- We may show non-confidential work in our portfolio unless you ask us not to.
AI assistants
AI assistants can make mistakes. They are not suitable for emergencies or for medical, legal or financial advice, and they should always offer a way to reach a person. They depend on third-party services, which can change their rules, prices or availability. We will tell you about any such change that affects your service and help you adapt.
Confidentiality
We keep your business information confidential and use it only to deliver your services. Our Privacy Policy explains how we handle personal information.
Liability
We do our work with care, but our services are provided as described in the quote, without other promises. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 3 months before the claim, and we are not liable for indirect losses such as lost profits. Nothing in these terms limits liability that cannot be limited by law.
Disputes
If something goes wrong, please email us first. We will work in good faith to solve it within 30 days. The law that applies to a project is stated in its quote.
Changes
We may update these terms. The date at the top of this page shows the latest version. Changes do not affect a project that is already paid for.